Building Better with Microsoft 365

20 Essential Q&A for Construction Companies

Worker with protective gear looking up at construction site - Construction: Safety Compliance App, Equipment Maintenance Scheduler, Quality Control Tracker

Welcome to a journey that’s about to transform your construction business like never before. You, a dedicated manager in the bustling world of building construction, may not have an IT background, but you’ve caught wind of something that could revolutionize your company’s daily operations – Microsoft 365. In a digital era where technology reigns, Microsoft 365 holds the key to streamlining tasks, boosting productivity, and navigating the complex landscape of construction management. But fret not, for we understand that you might be swimming in a sea of questions – from what exactly Microsoft 365 is to how it fits into your construction realm and even the mysterious billing models. The best part? You’re not alone. In this guide, tailored to the non-tech savvy, we’re diving headfirst into the top 20 questions you’d love to ask about Microsoft 365. So, gear up to unravel the potential of Microsoft 365 and how it can reshape your construction company’s future!

Here are the top 20 questions you might want to ask:


Microsoft 365 is a set of software and services provided by Microsoft that helps you and your team get work done more efficiently. It includes popular applications like Word, Excel, and PowerPoint, just like Microsoft Office. However, Microsoft 365 goes beyond Office by offering additional tools for communication, collaboration, and file storage, all in one subscription package. It’s like having an all-in-one solution to manage your work tasks and team projects, making it easier to work together, even from different locations.


Microsoft 365 can bring several benefits to your construction company. It helps improve communication among your team members, making it easier to share updates, files, and ideas. With tools like Microsoft Teams, you can conduct virtual meetings, discuss project details, and collaborate in real-time, saving time and increasing productivity. The cloud-based storage in OneDrive lets you access important documents from anywhere, even on mobile devices, so your team can work on construction plans or reports on-site. Additionally, Microsoft 365’s software like Excel can be used for budget tracking and project management, helping you stay organized and efficient in your construction projects. Overall, it streamlines workflows, enhances teamwork, and enables smooth coordination in your construction projects.


Microsoft 365 includes a suite of helpful applications. The main ones are:

  1. Word: It’s like a digital typewriter, used for creating documents, reports, and letters.
  2. Excel: This is a powerful spreadsheet tool used for managing data, making budgets, and performing calculations.
  3. PowerPoint: It helps you create professional presentations with slides and visuals.
  4. Outlook: An email and calendar program that lets you manage your appointments and stay organized.
  5. OneDrive: This is a cloud storage service that allows you to store and access files from anywhere.
  6. Teams: It’s a platform for team communication, virtual meetings, and collaboration.

These applications work together to make your daily tasks more efficient. For example, you can write project proposals in Word, track expenses in Excel, prepare project presentations in PowerPoint, manage emails in Outlook, store and share files in OneDrive, and collaborate with your team in real-time using Teams. Having all these tools in one package simplifies your work and helps your team stay connected and productive.


Yes, Microsoft 365 applications and services generally require an internet connection to function fully. While some basic features of certain applications, like Word, Excel, and PowerPoint, can work offline, you’ll need an internet connection to access advanced collaboration tools, real-time co-authoring, and cloud storage features. The internet connection enables seamless communication with Microsoft’s servers, ensuring your data is securely stored in the cloud and allowing you and your team to collaborate in real-time, regardless of your physical location. So, having a stable internet connection is essential to take advantage of all the benefits Microsoft 365 has to offer.


Microsoft takes data security and privacy very seriously. With Microsoft 365, your company’s sensitive information is protected through several layers of security measures. Here are some key aspects:

  1. Encryption: Data stored in Microsoft 365 is encrypted, which means it’s converted into a secure code to prevent unauthorized access.
  2. Multi-Factor Authentication (MFA): You can enable MFA, an extra layer of protection that requires users to provide multiple forms of identification before accessing their accounts.
  3. Compliance: Microsoft 365 complies with various industry standards and regulations to ensure your data is handled securely.
  4. Secure Data Centers: Microsoft uses highly secure data centers to store your information, which are monitored and protected 24/7.
  5. Regular Updates: Microsoft continuously updates and patches its software to address security vulnerabilities and protect against emerging threats.
  6. Admin Controls: As a company manager, you can set permissions and access controls to manage who can view, edit, or share specific information within your organization.

By implementing these security features, Microsoft 365 helps safeguard your company’s data and ensures that your sensitive information remains confidential and protected from potential threats.


Yes, absolutely! Microsoft 365 is designed to be versatile and accessible. You can use it on various devices, including desktop computers, laptops, tablets, and smartphones.
For desktop computers and laptops, you can install the Microsoft 365 applications like Word, Excel, PowerPoint, and Outlook, just like you would with traditional software.
For mobile devices, you can download the Microsoft 365 apps from the respective app stores (e.g., App Store for iOS or Google Play for Android). These mobile apps provide a user-friendly experience, allowing you to view, edit, and share your documents on the go.
No matter which device you use, Microsoft 365 synchronizes your work across platforms, making it easy to access your files and collaborate with your team, whether you’re in the office, at home, or on a construction site. The flexibility of using Microsoft 365 on both desktop and mobile devices enhances productivity and ensures that you stay connected wherever you are.


Microsoft 365 offers several collaboration tools that can significantly enhance teamwork within your company:

  1. Microsoft Teams: This is a central hub for teamwork and communication. It allows your team members to chat, share files, and conduct video meetings in real-time, making it easier to collaborate and stay connected, whether you’re in the office or working remotely.
  2. OneDrive: With OneDrive, you can store and share files securely in the cloud. It enables seamless collaboration as multiple team members can work on the same document simultaneously, avoiding version conflicts.
  3. SharePoint: SharePoint is a web-based platform that facilitates collaboration on larger projects. It provides a shared space to create team sites, share important resources, and manage documents collectively.
  4. Co-authoring: Microsoft 365 enables co-authoring in applications like Word, Excel, and PowerPoint, allowing multiple team members to work on a document together. Everyone can see changes in real-time, encouraging efficient teamwork.
  5. Shared Calendars: Microsoft 365’s Outlook allows you to create shared calendars, making it easier to coordinate schedules and plan meetings without overlapping.
  6. Planner: Planner helps you manage tasks and projects with your team, providing a visual way to organize and track progress.

By leveraging these collaboration tools, your team can communicate effectively, work on projects together seamlessly, and achieve a higher level of productivity. It fosters teamwork, minimizes delays, and enhances overall efficiency in your building construction projects.


Yes, Microsoft 365 offers several project management features that can streamline your construction projects:

  1. Microsoft Planner: Planner allows you to create and organize tasks, set due dates, and assign them to team members. It provides a visual way to track progress and ensure everyone is on the same page.
  2. SharePoint Project Sites: SharePoint offers dedicated project sites where you can centralize all project-related information, including documents, plans, and communication. This helps keep everything organized and easily accessible.
  3. Microsoft To Do: To Do is a simple task management app that integrates with other Microsoft 365 applications. It lets you create personal to-do lists or shared lists for project-related tasks.
  4. Microsoft Project: While not included in all Microsoft 365 plans, Microsoft Project is a powerful project management tool designed to handle complex construction projects. It allows you to create detailed project plans, allocate resources, track progress, and manage timelines.

By using these project management features, you can improve collaboration, monitor project status, and ensure that construction tasks are completed on time. These tools streamline project workflows, helping your team work efficiently and effectively to deliver successful construction projects.


Microsoft 365 offers document storage and sharing through its cloud-based service, OneDrive. OneDrive allows you to save your files securely in the cloud, making them accessible from any device with an internet connection.

Storage Limitations: The storage capacity available in OneDrive depends on the specific Microsoft 365 plan your company subscribes to. Typically, each user is provided with a certain amount of storage space. As of my knowledge cutoff date in September 2021, the storage capacity ranged from 1TB (terabyte) for individual users in most plans, and it could vary for business plans based on the number of users and subscription type.
The document storage in OneDrive simplifies file sharing and collaboration. You can share files or folders with colleagues or external partners, allowing them to view or edit the documents as needed. With OneDrive’s versioning feature, you can also keep track of changes made to files and revert to previous versions if necessary. The cloud storage ensures that your important construction documents are securely stored, backed up, and readily available to authorized users, making teamwork and file management more efficient.


Microsoft provides various technical support and customer service options to assist you if you encounter any issues with Microsoft 365:

  1. Microsoft Support Website: You can access Microsoft’s official support website, which offers a vast knowledge base with articles, tutorials, and troubleshooting guides. You can search for solutions to common problems and find step-by-step instructions.
  2. Virtual Agents: Microsoft’s virtual agents, like “Microsoft Support Assistant,” can help you troubleshoot issues and provide solutions based on the problem you describe.
  3. Community Forums: There are Microsoft community forums where users and experts share their experiences and provide solutions to various problems. You can ask questions and receive help from the community.
  4. Support Tickets: If you encounter a specific issue that cannot be resolved through self-help resources, you can submit a support ticket through the Microsoft support website. A Microsoft support representative will then assist you.
  5. Phone Support: Depending on your subscription level or plan, you may have access to phone support, allowing you to talk to a Microsoft support representative directly.
  6. Microsoft Partners: If your company has a relationship with a Microsoft partner, they may also offer technical support and guidance.

It’s important to check your specific Microsoft 365 subscription or plan to see the level of technical support included. Having access to reliable technical support ensures that any technical issues you face with Microsoft 365 can be addressed promptly, minimizing downtime and maximizing productivity for your construction company.


Microsoft 365 follows a continuous improvement model, which means it regularly receives software updates and new feature releases to enhance its functionality and security. These updates are delivered automatically to your devices, ensuring you have the latest version of the software without any manual effort.
The update process typically happens in the background, and you’ll be notified when updates are ready to be installed. Most updates are small and should not disrupt your work significantly.
Microsoft releases updates and new features on a regular basis to keep the software up-to-date and secure. These updates may include bug fixes, performance improvements, and new capabilities. By automatically staying current with the latest updates, your company can benefit from improved functionality, increased security, and access to the latest tools that can further enhance your team’s productivity and efficiency.


Yes, Microsoft 365 is designed to be flexible and can integrate with many existing software and systems. The ability to integrate depends on the specific applications and platforms you are currently using within your company.
Microsoft provides APIs (Application Programming Interfaces) and connectors that enable integration with a wide range of third-party applications and services. This allows you to streamline workflows, share data between systems, and enhance the overall efficiency of your business processes.
For example, you can integrate Microsoft 365 with project management tools, customer relationship management (CRM) software, accounting software, or even specialized construction software that your company may already be using. This integration can improve data flow, reduce manual data entry, and provide a more unified and connected experience for your team.
However, it’s essential to work with IT experts or consultants to assess the feasibility of specific integrations and ensure that the integration process is carried out smoothly and securely. By doing so, you can leverage the full potential of Microsoft 365 while maintaining the functionality of your existing software and systems in the building construction sector.


Microsoft 365 offers various billing models to cater to different business needs. The most common ones are:

  1. Subscription-Based: This is the most popular billing model for Microsoft 365. You pay a recurring subscription fee (usually monthly or annually) to access the software and services. With this model, you get regular updates, new features, and technical support as part of your subscription.
  2. Per User Licensing: In this model, you pay based on the number of users who will be using Microsoft 365. Each user gets access to the suite of applications and services, and you can manage their permissions and access levels.
  3. Business Plans vs. Enterprise Plans: Microsoft 365 offers different plans tailored for small to medium-sized businesses (Business Plans) and larger organizations (Enterprise Plans). The Enterprise Plans often come with more advanced features and additional security options suitable for bigger companies.

Choosing the most suitable billing model depends on your company’s size, specific needs, and budget. For small businesses, Business Plans might be more cost-effective, whereas Enterprise Plans could be better suited for larger corporations with more extensive requirements.

It’s essential to consider factors like the number of users, required features, and IT support when selecting a plan. Consulting with a Microsoft representative or a knowledgeable IT advisor can help you understand the available options and find the best fit for your company.


While Microsoft 365 provides transparent pricing, it’s essential to be aware of potential additional costs that could arise based on your company’s needs and usage:

  1. Subscription Tier: Depending on the Microsoft 365 plan you choose, different tiers may have different pricing. Some plans might offer more advanced features or additional services, which could result in higher costs.
  2. Add-On Services: Microsoft may offer add-on services that provide additional functionalities, such as advanced security features or extra storage. These services may come at an additional cost.
  3. Exceeding User Limit: If your organization grows and exceeds the number of users covered by your current plan, you may need to upgrade to a plan that accommodates more users, resulting in higher expenses.
  4. International Usage: If your company operates globally, there might be data transfer costs for using Microsoft 365 services in different regions.
  5. Third-Party Integrations: Some third-party applications or services that integrate with Microsoft 365 might have their own costs or subscription fees.

To avoid any unexpected costs, it’s crucial to thoroughly review the pricing details and inquire about any potential additional fees when choosing a Microsoft 365 plan. Microsoft’s sales representatives or support staff can provide clarity on the cost structure and help you make an informed decision based on your company’s budget and requirements.


Yes, Microsoft 365 can be customized to reflect your company’s branding and preferences. You can personalize various aspects of the software to align with your corporate identity. Here are some customization options:

  1. Custom Domain: You can use your company’s domain for email addresses, such as, giving your communication a professional touch.
  2. Company Logo: You can upload your company’s logo, which will be displayed in Microsoft 365 applications like Outlook and SharePoint, reinforcing your brand identity.
  3. Theme and Colors: Microsoft 365 allows you to choose a custom theme and colors that match your company’s branding, making the interface more visually consistent with your style.
  4. Templates: You can create and use custom templates for documents, presentations, and spreadsheets, ensuring that your team uses consistent formats that represent your company’s image.
  5. Email Signatures: Customize email signatures for your employees, including contact information and other relevant details.

By applying these customizations, your team will feel a stronger sense of connection to your company’s brand, and it will give a cohesive and professional appearance to your communication and documents. Microsoft 365’s customization features allow you to make the software more personalized and tailored to your company’s identity.


Microsoft offers various training and resources to help your employees get started with Microsoft 365 and make the most of its features. These resources are designed to accommodate users with varying levels of familiarity with technology:

  1. Interactive Tutorials: Microsoft provides interactive tutorials and guides within the applications themselves. These step-by-step guides walk users through common tasks, making it easy for them to learn as they work.
  2. Microsoft Learn: Microsoft Learn is an online platform that offers free, self-paced training courses for Microsoft products, including Microsoft 365. Your employees can access a wide range of topics, from basic to advanced levels.
  3. Quick Start Guides: Microsoft offers downloadable quick start guides that provide essential tips and shortcuts for each application in Microsoft 365.
  4. YouTube Tutorials: There are many video tutorials available on YouTube that demonstrate how to use specific features of Microsoft 365.
  5. In-Person Training: If you prefer more hands-on training, Microsoft’s partners or certified trainers might offer in-person or virtual training sessions for your employees.
  6. Help and Support within Applications: Microsoft 365 applications have a built-in “Help” feature that provides context-sensitive assistance, explaining how to perform tasks specific to each application.
  7. Community Forums: As mentioned earlier, Microsoft’s community forums are a valuable resource where users can share knowledge and ask questions.

Encouraging your employees to explore these resources will enable them to quickly adapt to Microsoft 365’s tools and use them effectively for their tasks in the building construction sector. As your employees become more familiar with the platform, they’ll be able to work more efficiently and take full advantage of its capabilities.


Microsoft 365 has robust data backup and disaster recovery mechanisms in place to protect your company’s information. Here’s how it works:

  1. Data Replication: Microsoft replicates your data across multiple data centers located in different geographic regions. This redundancy ensures that your data is protected even in the event of a localized issue.
  2. Data Backups: Microsoft automatically performs regular backups of your data. These backups are kept for a specific period, providing a historical point to recover data from if needed.
  3. Retention Policies: You can configure retention policies to control how long specific data, such as emails and documents, is retained before it’s permanently deleted.
  4. Recycle Bin: Deleted items in OneDrive and SharePoint are sent to a recycle bin, allowing users to recover accidentally deleted files within a limited time frame.
  5. OneDrive Versioning: OneDrive keeps track of document versions, allowing users to restore previous versions if changes need to be undone.
  6. Exchange Online Protection (EOP): EOP helps protect your email from spam, viruses, and malware, reducing the risk of data loss through malicious emails.
  7. Disaster Recovery Planning: Microsoft has comprehensive disaster recovery plans to ensure continuity of service in case of any large-scale disruptions.

While Microsoft takes significant measures to safeguard your data, it’s essential to have your own data backup strategy as well. Regularly backing up critical data to an external location or using third-party backup solutions can add an extra layer of protection and give you peace of mind. This combination of Microsoft’s built-in safeguards and your proactive approach to data backup ensures that your company’s data remains safe and recoverable in the face of unforeseen events.


Yes, Microsoft 365 is designed to be compliant with various industry regulations, including those relevant to the construction sector. Microsoft invests heavily in meeting compliance standards to ensure data security and privacy for its customers.

Some of the key compliance certifications and regulations that Microsoft 365 adheres to include:

  1. ISO/IEC 27001: This standard specifies requirements for information security management systems, ensuring that Microsoft has appropriate measures in place to protect data.
  2. ISO/IEC 27018: This code of practice focuses on protecting personal data in the cloud, offering additional safeguards for data privacy.
  3. EU General Data Protection Regulation (GDPR): Microsoft is committed to helping its customers comply with GDPR requirements when using Microsoft 365.
  4. HIPAA (Health Insurance Portability and Accountability Act): Microsoft offers certain services and features that can be used in a HIPAA-compliant manner.
  5. FERPA (Family Educational Rights and Privacy Act): Microsoft 365 can be used in compliance with FERPA, which protects the privacy of student education records.
  6. CJIS (Criminal Justice Information Services) Security Policy: Microsoft meets the security requirements for handling criminal justice information.

It’s essential to review Microsoft’s compliance documentation to understand how it aligns with your specific industry regulations and requirements. Microsoft provides detailed information about compliance on their website, and you can also consult with Microsoft representatives or your IT experts to ensure that using Microsoft 365 is in line with the necessary industry regulations for your building construction company.


Yes, Microsoft 365 provides excellent support for virtual meetings and video conferencing through its application called Microsoft Teams. Teams offers a robust platform for online meetings, video conferencing, and collaboration among team members.

With Microsoft Teams, you can:

  1. Host Virtual Meetings: You can schedule and host virtual meetings with your team members or external stakeholders. Teams provides features like screen sharing, chat, and file sharing during the meeting.
  2. Video Conferencing: Teams supports video conferencing, allowing participants to see each other during the meeting. This enhances communication and creates a more personal and engaging experience, especially when team members are working remotely.
  3. Live Events: For larger-scale presentations or company-wide announcements, Teams allows you to host live events that can be streamed to thousands of viewers.

Regarding the number of participants, Microsoft Teams can accommodate a significant number of attendees in a meeting or video call. 

By leveraging Microsoft Teams for virtual meetings and video conferencing, your construction company can facilitate smooth communication, enhance collaboration, and conduct effective remote discussions with team members, clients, and partners, regardless of their physical location.


Migrating from your current software to Microsoft 365 can be a smooth process with careful planning and execution. Here are some steps to ensure a successful migration:

  1. Assessment and Planning: Start by assessing your company’s current software and data requirements. Identify the data that needs to be migrated, understand any customization needs, and plan the timeline for the migration process.
  2. Backup Your Data: Before starting the migration, ensure you have a full backup of all your important data. This provides a safety net in case of any unforeseen issues during the migration.
  3. Choose the Right Plan: Select the Microsoft 365 plan that best fits your company’s needs and budget. Consider factors such as the number of users, required features, and integration requirements.
  4. Seek Expertise: If your company doesn’t have IT expertise, consider hiring a qualified consultant or engaging with Microsoft partners who specialize in migrations. They can provide guidance and support throughout the process.
  5. Pilot Migration: Before migrating all data, conduct a pilot migration with a small group of users or a subset of data. This allows you to identify and address any potential challenges or issues early on.
  6. Data Mapping and Mapping: Ensure that data from your existing software is properly mapped and organized in Microsoft 365. Preserve the structure and integrity of your files, folders, and permissions during the migration.
  7. User Training and Support: Provide training and support for your employees to familiarize them with Microsoft 365 and its features. This helps ensure a smoother transition and faster adoption.
  8. Testing and Validation: After the migration is complete, thoroughly test the data and applications to verify that everything works as expected. Validate that all critical data is successfully migrated and accessible.
  9. Post-Migration Support: Offer post-migration support to address any user questions or issues that may arise. A smooth transition includes ongoing support to help employees adjust to the new environment.

By following these steps and seeking professional assistance if needed, you can ensure a successful and seamless migration to Microsoft 365, minimizing the risk of data loss and maximizing the benefits for your company in the building construction sector.